About This Webinar
Whether you’re wondering “what’s the difference between ChatGPT and a chatbot?” or thinking about how a chatbot might help your organization - this session is built for you. We’ll cover the fundamentals, walk through practical examples, and demonstrate creating a chatbot from scratch — no coding background required.
By the end of the session you’ll understand how modern chatbots work, where they fall short, and how to evaluate whether one is right for your use case.
What You’ll Learn
- What chatbots are and how they differ from general AI assistants
- Real-world use cases: customer service, internal knowledge bases, onboarding
- Live demo: building a simple chatbot from scratch
- Common pitfalls and how to avoid them